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Managed Servicesand Premium Support

  • Microsoft 365
  • Hybrid Infrastructure
Managed Services for IT cloud-based
  • 1:1 Relationship
  • No Call Center Runaround
  • On an Off Premises
  • On site as needed
  • Cloud Based Issue Tracker
  • Custom Reporting
  • Application Development
  • Other Technologies
  • UX/UI

Managed Services and Premium Support

The proliferation of cloud-based applications and infrastructure has more than delivered on its promise to eliminate hardware and scalability issues. This has made enterprise technology accessible to all businesses not just the Fortune 2000.

These benefits have also brought complexity as many of these businesses do not have the personnel or in-house expertise to keep up with the ongoing maintenance of their public and private cloud environments to monitor their health and security.

Our managed services offering coupled with our project based delivery team can augment much of your IT needs enabling your internal team to focus on your strategy and business.

Support Types Support Team Roles
Proactive Situation Manager
Reactive Assigned Subject Matter Expert
Incident Based Enterprise Architect
Technical Lead
Problem Classifications Availability
Proactive Situation Manager
Reactive Assigned Subject Matter Expert
Incident Based Enterprise Architect
Technical Lead
Response Channels Additional Services
Cloud Based Issue Tracking Custom Application Development
System Training
Email Break Fix
Phone
Skype
Summery

CERTIFICATIONS

Our Partners

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Microsoft 365

Administration and deployment of PCs and devices with 99.9% uptime and 24x7 online and phone support. Secure your data and documents on personal and company owned devices, while protecting your company from malware, viruses, and spyware.

Manage business applications, team chat-based work-spaces, online meetings (instant messaging, audio, and HD video chat/conferencing), business class e-mail, file storage and sharing in concert with all your familiar Microsoft Office Applications

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Hybrid Infrastructure

Often it is unrealistic for an organization to go “all in” with the cloud for many reasons ranging from current technological debt to compliance regulations. We can manage a hybrid environment for you that brings together the best of both worlds with fully integrated systems.